Openings for Engineer/Senior Engineer- L2 Support (Telecom,CVM)
Openings for Engineer/Senior Engineer- L2 Support(Telecom,CVM). Interested? please send your resume to veena.j@pelatro.com. ROLE TITLE Senior Support Engineer (L2 Support) Work Experience 2 to 6 years OBJECTIVES of ROLE Responsible for deploying and supporting the product/CRs at customer environment. Managing the tickets from customer adhering to SLA RESPONSIBILITIES /TASKS 1. Installation of product/solution and its […]
Openings for Support Lead(CVM,Telecom)
Openings for Support Lead(CVM,Telecom). ROLE TITLE Support Lead OBJECTIVES of ROLE Prime responsibility of leading L1/L2 support team Accountability on direct customer experience. RESPONSIBILITIES /TASKS Responsible for leading the L1/L2 support role for a critical application. Managing a team of support engineers to under the SLA. Constant engagement with customers as the first level of […]
