Description:
Speakers:
Krishna Baidya, Head of CX Research, Frost & Sullivan
Pramod K P, Chief Architect, Pelatro
Sudeesh Yezhuvath, COO & Co-Founder, Pelatro
Here is a sneak peek into what the experts discussed during the webinar.
- Challenges and opportunities for telcos in hyper-personalization.
- How the personalization approach has evolved over time with adoption of AI/ML.
- Demystifying the role of context in hyper-personalization with real-life use cases.
- How telcos can achieve hyper-personalization at scale.
- How hyper-personalization need to approach 5G, IoT, Metaverse, and other digital services.
