Our Presence
Raising the game when it comes to
increasing revenues and improving
customer satisfaction.
increasing revenues and improving
customer satisfaction.
Industries
Telecommunications
We are trusted by telecommunication companies around the world to improve their engagement with subscribers through contextual marketing campaigns.
A telecommunications company in the Caribbean wanted to reduce their messaging churn rate and we helped them do just that!
Using mViva’s AI/ML technology, telecommunications companies can gather critical first-hand data required to build campaigns. This also enables businesses to identify the right audience, promote relevant products, increase revenue, improve customer engagement, and reduce attrition. In turn, enabling companies across these industries to retain customer loyalty.
Financial Services
We track every interaction and experience that your consumers have with your brand and suggest real-time interventions to manage the journey.
Retail & E-Commerce
Track interactions with your brand and personalize each
journey to drive revenue and retention.
journey to drive revenue and retention.
Performance Statistics
Testimonials
We have worked with some of the world’s most prominent telecom companies and mViva Customer Engagement Hub has helped them achieve some great results.
Pelatro’s campaign management solution comes with powerful segmentation capabilities and highly contextual real-time triggers that allow personalization at scale. User friendly interface with constant upgrade to improve its usability and performance helps to shorten go-to-market time. It’s multi-wave and automation features, based on AI/ML, have improved the efficiency in campaign configuration and execution. Pelatro’s campaign management solution has been one of the most stable and reliable platforms that Digi has engaged so far. Coupled with its experience and approachable business consulting support, Pelatro is playing a vital role in driving customer engagement and in improving campaign conversion – an impactful solution that drives desired business outcome!
CxO, Telenor group OpCo
Pelatro’s campaign management solution has enabled Robi to become more agile in providing segmented offers for its customers, by reducing the time-to-market (from offer conceptualization to launch). Their Integrated Campaign Management System gives segment managers the ease of creating, launching, and managing several campaigns concurrently, through a user-friendly interface and using flexible, yet simple, business logic. The domain understanding that Pelatro brought to this project is appreciated.
Pradeep Shrivastava
Chief Commercial OfficerRobi Axiata Limited Bangladesh
Pelatro’s contextual marketing solution has been instrumental in driving personalized offerings across Telenor’s markets in Asia. The unique features in the platform have helped our business units address previously unknown patterns in customer behavior. Through the use of real-time analytics and advanced AI/ML-driven techniques, Telenor business units are becoming more attuned to customers’ needs and wants, addressing them proactively with highly personalized byte-sized offers. We expect the solution to play a vital role in future marketing and customer engagement scenarios.
Orsolya Sekerka
Senior Vice-President & Head of IT Asia & Global AnalyticsTelenor Group
Campaign Management needs tremendous flexibility as new requirements evolve every day and Pelatro scores high from technical and people perspectives. mViva’s cutting-edge technology framework not only optimizes the infrastructure but also accelerates time-to-market. From a people perspective, Pelatro has a better telco business understanding compared to other vendors. Their ability to make proactive recommendations and handle new requirements to improve business outcomes is commendable. We compliment Pelatro’s spirited team who are willing to go beyond limits.
Supun Weerasinghe
Director & Group CEO Dialog Axiata Plc.,Sri Lanka
Clientele
We deliver what we promise and we help our clients achieve their campaigning goals effectively.
