Customer Trust Report
Decoding telcos experience and perception of working with Pelatro. Pelatro, a leader in the contextual customer engagement space, recently conducted a customer trust survey to understand the experience and perception of top telecom leaders regarding their collaboration with Pelatro. The result of this survey highlights the significant benefits Pelatro customers have witnessed across different […]
Advantages of Big Data Analytics in the Competitive Telecom World
Big Data Analytics has made a splash in the telecom sector and is here to stay. Aside from boosting ARPU numbers, operators have turned to analytics to address various problems the market is rife with. These lie within three broad categories – increasing revenue, lowering acquisition and retention expenditure as well as reducing service costs. let’s see how Big […]
